Book 19 IELTS General Reading Test 1

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1. The city buses start operating later than the trams.

2. You can get a tram from the airport to the city centre up to midnight.

3. The 207 bus service stops at the main railway station.

4. The cost of a tram ticket varies depending on your journey.

5. Bicycles are allowed on the trams between 7.30 am and 10 am.

6. Additional trams run during the Gobridge festival period.

7. Cyclists may be asked to leave the tram if they block the exit.

Section 1 : Passage 2

Questions 8 –14

Look at the five online customer reviews of sweaters, A–E.
For which review are the following statements true?
Write the correct letter, A–E, in boxes 8 –14 on your answer sheet.

NB You may use any letter more than once.

8. The colour of the sweater did not match the website image.

9. The customer took some time to decide on the purchase.

10. The customer initially bought the wrong size.

11. The customer changed her mind about returning a sweater.

12. The customer bought a bigger size than she usually does.

13. The sweater can be worn for smart or casual occasions.

14. The customer was worried that the sweater wouldn’t suit her.

Questions 15-21

Complete the sentences below.
Choose ONE WORD ONLY from the text for each answer.
Write your answers in boxes 15-21 on your answer sheet.

15 Initially, a leader needs to focus on gaining the  of the staff.
16 A leader should decide on  that their staff are happy to fulfil.

17 Leaders should involve their staff in the process of producing a different .

18 If tricky issues arise, leaders should give staff the space to find  to them.
19 Leaders need to encourage their staff to feel  in the past achievements of the company.

20 It is important for leaders to agree to a certain degree of  when necessary.

21 If leaders find the  of the company exciting, their staff will be more motivated to work hard.

Questions 22-27

Complete the notes below. Choose ONE WORD ONLY from the text for each answer. Write your answers in boxes 22-27 on your answer sheet.

The best way to resign

Avoid all 22  to resign in an angry way. Instead, follow this procedure:

Arrange a meeting with the boss to:
  • mention any projects which are underway and give ideas for their 23 .
  • discuss how much notice you need to give before you go.
  • request information on the type of 24  you will receive.
Steps you can take before you leave:
  • Work to cause as little 25  as possible to the organisation.
  • Make sure your successor has adequate guidance on the organisation’s systems.
In the resignation letter:
  • avoid mentioning any 26  in the organisation.
  • show appreciation for aspects of the job, e.g., the chance to improve your 27 .

SECTION 3 Questions 28-40

Read the text and answer Questions 28-40.

Questions 28-32

The text has five sections, A-E. Choose the correct heading for each section from the list of headings below. Write the correct number, i-viii, in boxes 28-32 on your answer sheet.

List of Headings
1. Why emojis may have a short life
2. Ways in which new emojis are designed and made available
3. How words and emojis both fulfil new needs in our society
4. How emojis are regarded in different ways by different cultures
5. The use of emojis in different fields and what this means for us
6. The rapid spread of a new way of interacting
7. How and where emojis were first invented
8. The value of emojis for making feelings clear

28 Section A 
29 Section B 
30 Section C 
31 Section D 
32 Section E

Questions 33-37
Complete the summary below. Choose ONE WORD ONLY from the text for each answer. Write your answers in boxes 33-37 on your answer sheet.
The importance of the ‘face with tears of joy’
It is probable that before long, an emoji such as the ‘face with tears of joy’ will seem 33 . This is of interest as it tells us about developments in 34 , providing an effective way to focus on both the 35  and the future of human communication. Changes in language reflect changes in people’s relationships. They reflect the ways in which the 36  of groups and generations changes over time, and they allow new 37  to be included. However, emojis are interesting as they are a system that expresses these ideas in a completely new way.

Questions 38-40

Choose the correct letter, A, B, C or D. Write the correct letter in boxes 38-40 on your answer sheet.

38 What does the writer say about ‘Words of the Year’?

39 The writer says that the usefulness of emojis is limited because

40 What would be the best subtitle for this text?

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